Returns & Exchanges
At Outer Layer, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all items in their original condition.
Initiate Your Request
Log into your account portal and select the order you wish to return to receive a unique Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused.
Ship It Back
Attach the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing